Call routing is the process of directing incoming phone calls to the appropriate destination based on predefined rules. It ensures that calls are efficiently handled and directed to the right person or department.
The hybrid work model is a new way of working that has solidified itself in today's economy. Find out what hybrid work is, the value of the hybrid model and how to adopt one for your business.
Since the pandemic, many businesses have realised that the hybrid office concept and demand for remote work has not only increased, but is likely here to stay.
Every business owner has a vision of continuing to grow, however not everyone has a business development strategy in place to ensure long term success.
Learn what it means to have a flexible workspace and the benefits you can get from using one. Discover ways to implement flex-space into your business, which technology you need, and tips for setting up these spaces successfully.
In today's business world, hot desking has allowed people to move around desks within a day, making it useful for both self-employed people and large businesses corporates to keep productive and connected while on the move. Read on to find out more about hot desking and how it can benefit your business.
Find out what consumer purchasing behavior is, why it's important to your marketing strategy, and the shift toward heavily experience driven satisfaction that has occurred as a result of COVID-19.
Coworking spaces are being adopted by more large companies aiming to eliminate the cost of under-utilised and empty office space, and also give employees greater flexibility when and where they work from. Although this is an important factor, Coworking offers a lot more than simply reducing business expenses. Read on to find out more.
The appeal for flexible and smarter workspaces has dramatically increased, allowing the hub and spoke to resurface as it favours the well sought out hybrid working conditions.
