Call routing is the process of directing incoming phone calls to the appropriate destination based on predefined rules. It ensures that calls are efficiently handled and directed to the right person or department.
Every business owner has a vision of continuing to grow, however not everyone has a business development strategy in place to ensure long term success.
Find out what consumer purchasing behavior is, why it's important to your marketing strategy, and the shift toward heavily experience driven satisfaction that has occurred as a result of COVID-19.
Starting a remote business in Singapore is an exciting prospect, but there are several legal considerations to make before getting started.
Learn what it means to have a flexible workspace and the benefits you can get from using one. Discover ways to implement flex-space into your business, which technology you need, and tips for setting up these spaces successfully.
The appeal for flexible and smarter workspaces has dramatically increased, allowing the hub and spoke to resurface as it favours the well sought out hybrid working conditions.
Now that working from home is a common occurrence, one of the most frequent questions which arise is where should I meet my clients?
In today's business world, hot desking has allowed people to move around desks within a day, making it useful for both self-employed people and large businesses corporates to keep productive and connected while on the move. Read on to find out more about hot desking and how it can benefit your business.
Since the pandemic, many businesses have realised that the hybrid office concept and demand for remote work has not only increased, but is likely here to stay.
